Frequently Asked Questions

Everything you need to know about shopping with Level 99 Games.

How long does shipping typically take?

Domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. International shipping times vary based on destination and customs processing.

What is your return policy for apparel and accessories?

We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please note that certain limited-edition items may be eligible for store credit only.

How do I determine the right size for me?

Each product page features a detailed size guide with measurements in both inches and centimeters. We recommend comparing these measurements against a garment you already own for the best fit.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery dates will be calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How should I care for my Level 99 apparel?

To preserve the print quality and fabric integrity, we recommend machine washing cold, inside out, and tumble drying on low or hanging to dry.