Returns & Exchanges

At Level 99 Games, we want you to feel confident in your style; if your purchase isn't a perfect fit, you can return or exchange unworn items within 30 days of delivery. All returned apparel must be in original condition with tags attached to be eligible for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare Your Package

Securely pack your items in their original packaging and include the packing slip provided in your digital return confirmation.

3

Ship It Back

Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of starting the request.

4

Receive Your Refund

Once our warehouse inspects the returned garments, your refund or exchange will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing